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Houston 311 Customer Service

311

Non-emergency service requests and city service routing.

Website β†—
Reliability score 76%
πŸ“Š
1
Datasets
πŸ—‚οΈ
300
Total records
🚩
20
Red flags
✨
80
Avg quality

πŸ“ˆ Data quality by dataset

πŸ—ƒοΈ Datasets

Open data published by this department.

phone 311 Service Requests
stale

Houston 311 Service Requests

Every non-emergency request residents file with the City of Houston: potholes, missed trash, dead animals, water leaks, and more.

300 records ⚠ 20 red flags Q 80

🚩 Recent red flags

Open data-quality issues our detectors found across this department's datasets.

🚩 High · future date
95% sure

This record is dated in the future.

occurred_at 2026-07-22
A 311 request can't be created next year. A future date usually means someone typed the date wrong or a computer formatted it incorrectly.

Next step: Check for a typo or a time-zone/format bug at the source.

Houston 311 Service Requests Source β†—
🚩 High · future date
95% sure

This record is dated in the future.

occurred_at 2026-07-31
A 311 request can't be created next year. A future date usually means someone typed the date wrong or a computer formatted it incorrectly.

Next step: Check for a typo or a time-zone/format bug at the source.

Houston 311 Service Requests Source β†—
🚩 High · future date
95% sure

This record is dated in the future.

occurred_at 2026-08-01
A 311 request can't be created next year. A future date usually means someone typed the date wrong or a computer formatted it incorrectly.

Next step: Check for a typo or a time-zone/format bug at the source.

Houston 311 Service Requests Source β†—
🚩 High · impossible negative
85% sure

A count or amount is negative where that should be impossible.

numeric_value -18
You can't have negative days to fix a pothole, or negative permits. A negative number here is a sign of a data-entry or calculation mistake.

Next step: Confirm whether negatives represent refunds/corrections or are simply errors.

Houston 311 Service Requests Source β†—
🚩 High · impossible negative
85% sure

A count or amount is negative where that should be impossible.

numeric_value -20
You can't have negative days to fix a pothole, or negative permits. A negative number here is a sign of a data-entry or calculation mistake.

Next step: Confirm whether negatives represent refunds/corrections or are simply errors.

Houston 311 Service Requests Source β†—
🚩 High · impossible negative
85% sure

A count or amount is negative where that should be impossible.

numeric_value -6
You can't have negative days to fix a pothole, or negative permits. A negative number here is a sign of a data-entry or calculation mistake.

Next step: Confirm whether negatives represent refunds/corrections or are simply errors.

Houston 311 Service Requests Source β†—